3 Phases to Operationalize Homelessness to Housing

Let us make this as easy as possible for everyone to understand and operationalize the phases for Rapid ReHousing and any Housing First program.

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Transitions Suck

We don’t resist change. We resist transitions.

Change is exciting. There is the possibility of something new. There is the possibility to fix something that is not working. There is the possibility to make improvements. The reality is that when most people or organizations are presented with the possibility of change there is uninformed optimism.

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A Beggar SHOULD Be a Chooser

Beggars can’t be choosers.

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Random Notes of Encouragement

I was asked to write this blog by one of the recipients of a random note of encouragement. So I am, at her request. Thanks, A., for encouraging me to share with others simple things that can be done to help other people be awesome. 

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Never Ever Write a Blog About Tent Cities – Unless You Are Ready to be Hated

A couple weeks ago I wrote a blog about how to respond to a Tent City. As has been customary in my career, it was provocative and got people talking. I thought that was a good thing. If you want to read the blog again or scan through the comments (mostly negative) about my ideas, you can click here. Because one of the reasons I write a blog every week is to keep the conversation about issues going, I think it is great when people engage – positively or negatively.

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Change Sucks – Which is Why Support Must Come From a Place of Compassion and Empathy

Change sucks. Unless someone else is changing. And unless that change that the other person is making aligns to how you want them to change.

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Tent City: How to Respond Effectively

I cut my teeth in this industry responding to a very large tent city. Since that time I have been actively involved in resolving about a dozen of them, and every year that I have been consulting I have had to respond to various scales of smaller encampments that have not yet hit a threshold of what one might call a City. Consider them more of Tent Hamlets or Tent Villages. In all of my work – across all scales of people living in an organized or semi-organized manner outdoors – I have come to realize that some things work remarkably well and some things do not.

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Crazy Shit Volume 1 2016

The crazy shit blogs were amongst the most popular and most requested in 2015, so by popular demand, I continue to share the weird and wonderful that I experience in my pursuit of ending homelessness.

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Incentive vs Coercion

When is an incentive just an incentive, and when does that nice thing you offered become coercion…even if it was not intended in that way?

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“My clients don’t deserve my bad day.”

A few years back I was interviewing someone who did intakes every single day. I wanted to know what made him tick. And I also wanted to know how he was able to remain so calm and focused as I observed him doing SPDAT assessments.

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