Our Products


Advanced Concepts in Coordinated Access and Common Assessment


Designed as a 90 or 180 minute workshop (depending on basic knowledge) to identify approaches to prioritization through centralized and decentralized designs for providing access to shelters and housing, including housing with supports.

A Week of Meaningful Daily Activities Worksheet


A tool for structuring and promoting proactive involvement in activities that bring program participants fulfilment and happiness.  This tool is integrated as part of the Excellence in Housing-Based Case Management training series.

Affordable Housing Strategy

At OrgCode, we can help your community develop a comprehensive, realistic, and effective strategy to ensure an adequate supply of affordable housing, whether over a five- or ten-year time frame.

Assertive Engagement Training


Designed as a 180 minute training outlining the essential elements of Assertive Engagement and how it relates to change-talk, the most common defences put forward by program participants to resist change, how to discuss and deconstruct various defences, and assist the program participant consider new information or an alternate point of view.

Basics of Coordinated Access and Common Assessment


Designed as a 90 minute workshop to outline the basic elements of a coordinated access and common assessment approach for housing and homelessness programs.

Chronic Homelessness Costs Calculator

Managing chronic homelessness is expensive. The actual cost is difficult to know, however, because the demands are spread across multiple services. Homelessness is paid for in the budgets of shelters, emergency rooms, ambulances, and police services. OrgCode Consulting, Inc. has built a community cost estimator that combines the best available evidence on the service patterns of ...

Community Conversation About Ending Homelessness

New regulations across the United States and Canada, as well as emerging best practices, are prompting communities to rethink their approach to homelessness.  Traditionally, most communities are great at managing homelessness, but ending homelessness requires a fundamental shift in thinking and approach.

Creating the Narrative of Your Success


Designed as a 180-minute workshop, this session outlines the basics of performance data and then helps non-data geeks find their inner nerd and learn how to use those data points to create a convincing narrative of what programs/organizations/communities are aiming to achieve and how they are doing relative to that vision.

Crisis Plan Worksheet


A tool for proactively preparing people for possible crises in their lives, and ensuring they have an active voice in the care that ensues – as best as possible. This tool is integrated as part of the Excellence in Housing-Based Case Management training series.

Cultivating Emerging Leaders in the Non-Profit Sector

Intended for people newly in supervisory/management positions, or people where the potential to be in the positions within the next 18 months has been identified, this full day workshop introduces participants to core elements of successful management and leadership, and helps people take an inventory of their strengths and potential to provide leadership while also ...

Diversion 101

Designed as a two hour workshop, this session outlines how Diversion is a type of service (not the absence of a service), the nine critical steps and questions for a successful diversion process, how to structure a diversion narrative, and the resources that may be considered locally to advance Diversion objectives.

Effective Exit Planning Worksheet


A tool for helping prepare individuals and families that have been part of support programs in decreasing and then ceasing their involvement with the supports, while promoting ongoing housing stability. This tool is integrated as part of the Excellence in Housing-Based Case Management training series.

Excellence in Housing Based Case Management


A full day training on what housing-based case managers need to know and practice in order to be effective in keeping people with moderate or higher acuity housed. Included is an outline of the 5 Essential and Sequential Elements to Housing Stability, crisis planning, non-judgemental practice, providing supports with a harm reduction orientation, establishing the first...

Funders and Ending Homelessness

Designed as a half day workshop and training, the purpose is to help funders – especially multiple funders in the same community – understand how to strategically consider funding approaches that maximize impact and reduce reinforcing approaches that do not work effectively.

Guest Policy


This tool is intended to help the client define who can visit, when, and who is responsible for the actions of guests. As with many of our tools, this tool in intended to give the client a voice in their living situation, and clients should be encouraged to take ownership of their guest policy. This tool is integrated as part of the Excellence in Housing-Based Case Management training series.

Honest Monthly Budget Worksheet


A tool for helping formerly homeless people with moderate and higher acuity think about money management in a pragmatic, non-judgemental manner. This tool is integrated as part of the Excellence in Housing-Based Case Management training series.

Housing Crisis Response Study

Often, communities are unsure whether their housing crisis response system is functioning efficiently, or where room for improvement could be. OrgCode has extensive experience with housing crisis response systems of all types across North America and even Australia.

Housing First 101

Offered as a stand-alone 90 minute session or as part of the Excellence in Housing-Based Case Management training, this training outlines what Housing First is (and is not), the service orientation necessary to deliver a true Housing First program (and how that differs from dominant practices in many communities), and what it means to function as a Housing First System.

Housing First 201

This 180 minute session gets into the nuts and bolts of operationalizing a Housing First approach, providing a framework for measuring if what is being done meets the requirements of Housing First, the core competencies of practitioners involved in delivering Housing First services, and the main currents of thought and practice in Housing First delivery.

Housing First Boot Camp

“Housing First’ is an oft-used, but grossly misused phrase. This training is intended for frontline staff that would be involved in the delivery of Housing First supports, along with their supervisors. Organizations not directly involved in supporting people in housing are welcome to attend to understand how exactly the Housing First intervention works. We like to begin with a one-day intensive...

Housing Forecast Model

A proprietary model that incorporates two dozen data variables to create scenarios of the amount and affordability of housing that a community will require over the next five to ten years.

How to Create an Integrated Crisis Service Response

Offered as a half day or full day workshop, this session is designed to help communities think through innovative solutions to the most complex and visible social issues such as better serving people that have regular conflict with law enforcement, persons sometimes labeled as “chronic inebriates”, and persons with behaviours that can disturb the reasonable enjoyment...

Improving Case Management through the SPDAT


Designed for practitioners that are already trained on the SPDAT, this full day session teaches participants how to maximize the information gleaned from the SPDAT and the structure of the SPDAT to improve case management practice, improve case planning with participants, and for measuring outcomes.

Improving Performance Management


This 180 minute training session outlines the fundamentals of an holistic approach to performance management (not just measurement) with an emphasis on how to use evaluation and coaching to create shared practice goals and a sense of shared achievement to standards.

Improving Supports in Housing


With a focus on assisting practitioners that are already supporting people that are housed (and not housed specifically through a homeless program) this one day workshop adjusts many of the same techniques and practices used in the Excellence in Housing Based Case Management session to better support existing tenants.

Leadership in Ending Homelessness

Designed as a one day interactive training and workshop for people in supervisory, management, director or executive leadership positions within their organization, this program helps leaders identify her/his natural leadership style and situate that relative to her/his management style, help understand how to constructively lead people towards intended organization and program...

Mapping Services

Visualizing geographic data is an important tool in human services. Every event happens somewhere, and often plotting these events on a map assists with the realization that the geography has an impact on service delivery. Our team is trained in the use of Geographic Information Systems, a powerful tool for analyzing spatial relationships between data.

Maximizing the Awesomeness of Your Board

Designed as a full day workshop with Board members and the senior management of an organization, the purpose is to ensure alignment between the direction of the organization and the mission, vision and values of the board, taking into consideration innovative models of leadership and accountability, and sharing what evidence demonstrates are tell-tale signs...

Motivational Interviewing for Housing Support Practitioners


Designed as a full day training to teach experienced practitioners improved approaches to engaging with people using motivational interviewing techniques to better help people stay housed and focus on areas of attention that are more likely to support housing stability.

Objective-Based Interactions


Designed as a 90 minute training that assists anybody in a supporting role to get the most out of interactions with people they are assisting, focusing on an outcome orientation to the interactions that are linked to broader client goals, and which are measurable.

Organizing Your Community into Service Delivery Sectors

Ensuring there are understood and effective service targets are necessary for there to be a coherent service delivery system in any community, and this three hour session is designed to help communities organize their thinking and funding objectives into a service context with clearly understood approaches to identifying problems to be mitigated, articulating preferred service delivery models, and naming the indicators and outcomes sought.

Outcome Driven Contracts and Outcome Based Budgets for Non-Profits & Funders


Offered as a 90 minute or 180 minute session, this training outlines the essential elements of Outcome-Driven and Outcome-Based approaches to service delivery and then situates both non-profits and funder expectations within these approaches and how both need to be situated in a particular manner to thrive and for the approaches to work.

Plan to End Homelessness

Ending homelessness does not mean managing homelessness. Or reducing homelessness. It means developing an integrated system of housing and services that focus on permanent and stable housing outcomes. Creating such a system requires a plan. We will work with your community to identify system improvements that deliver the right intervention, to the person, at the right time. Recognizing...

Point in Time (PIT) Homeless Count

A Point-In-Time (PIT) Homeless Count is a snapshot of homelessness that captures numbers and basic demographics of persons experiencing homelessness at a single point in time. Persons enumerated are those staying in emergency shelters, safe houses, jails and remand facilities, detox programs, and those staying outdoors in parks, on the streets, and in other public areas.

Principles That Inform Work

Designed as a three hour workshop, this high tempo session uses structured, advanced and proven techniques to help a broad range of community members identify the key beliefs that serve as the foundation for their service delivery system, and uses an accelerated public decision-making process to have people exit the session with 5-10 agreed upon principles to inform their work moving forward.

Quality of Life Indicators Survey


This short survey is intended to help assess changes in quality of life among clients who were homeless and have since been housed.

Readiness Ruler Worksheet


A tool for helping clients to focus on making positive change in their lives. This tool is integrated as part of the Excellence in Housing-Based Case Management training series.

Reducing Harm and Promoting Wellness

Offered as a half day or full day training and workshop, this session covers theory and practice in understanding how harm can be reduced and wellness can be promoted for people experiencing compromised mental wellness, people involved in sex work, and/or, people that use alcohol or other drugs. The learning is put within a context of housing and...

Risk Assessment and Minimization Workbook


A tool for understanding how best to support program participants through processes, technology or people if risks are identified to the person, to her/his supports, or to the broader community. This tool is integrated as part of the Excellence in Housing-Based Case Management training series.